 1 - Job application
1.1 If I send in a job application, how long will it take to process?
1.2 I've submitted an application. What happens next?
1.3 If I apply for a particular function, will my file be considered for other functions that match my profile?
1.4 Are all vacant positions at National Bank Financial Group automatically posted on the website?
1.5 What positions are currently available?
1.6 I no longer want to receive job offer e-mails from National Bank Financial Group. What should I do?
1.7 How do I apply for a position with National Bank Financial Group?
1.8 If the application deadline for a position has passed, can I apply anyway?
1.9 How can I remove my applicant profile from the system?
1.10 The system says that my text is too long and cannot be saved. What should I do?
1.11 I forgot my password or want to change it. What should I do?
1.12 Can I submit my résumé by fax?
1.13 Can two people use the same e-mail address to apply for positions?
1.14 Tips and advice to help you view the various steps and options offered to you when creating your profile or applying to a job?
1.15 I received a request for additional information. Why?
1.16 I can't access my profile and my account is locked. What should I do?
2 - Working at the Bank
2.1 Can I expect to be relocated frequently if I am hired by the National Bank?
2.2 Does the National Bank respect and comply with the Employment Equity Act?
2.3 Will I be able to develop professionally within the Bank?
2.4 Does the Bank support continuing education?
2.5 You have questions that you can not find in our Frequently asked Questions list?
1 - Job application
1.1 If I send in a job application, how long will it take to process?
We assess applications received for a vacant position based on pre-determined selection criteria. Given that the requirements for each position are different, we receive a large number of applications. Please note that we will ONLY contact applicants whose applications have been accepted, two to four weeks after the job posting period has closed.
Given the large number of applications we receive, we only contact candidates who meet the predetermined selection criteria.
If you have submitted a general profile, your résumé is kept in our application database for future employment opportunities for a period of two years.
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1.2 I've submitted an application. What happens next?
You will receive an acknowledgement of receipt by e-mail confirming that your application has been received. The application will be kept in our database and will be evaluated for the position for which you have applied. If your application is selected for consideration, we will contact you by telephone. If not, you will be informed by e-mail.
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1.3 If I apply for a particular function, will my file be considered for other functions that match my profile?
Yes. As our managers and human resource advisors can access the database at any time, we may contact you at a later date for other positions that match your profile. You must have first saved your profile in our system by submitting a general profile or applying for a specific position.
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1.4 Are all vacant positions at the National Bank Financial Group automatically posted on the website?
No, we first consult the profiles that are already in our candidate database. If no candidates match the profile for the position, we will post the vacant position on our website. In order to ensure that your application stands out, we recommend that you keep the information in your résumé and profile up-to-date and regularly check the job postings on our website.
It is also important to always use the same e-mail address to update your profile to avoid confusion when your profile is analyzed.
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1.5 What positions are currently available?
For the full list of positions currently available at the National Bank Financial Group, go to the "All jobs" section under the "Job search" tab. You can also view the profiles for the most requested positions in the Financial Group arranged by expertise or consult all jobs available by clicking on "Positions available."
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1.6 I no longer want to receive job offer e-mails from National Bank Financial Group. What should I do?
If you no longer wish to receive job offers go to My account options > My jobpage > Access my profile and untick "Receive e-mail notification when a new profile matching my profile is posted".
Your profile will remain active in the candidate database and can be accessed at your convenience, however you will no longer receive notices for available positions. This option can be reactivated in your profile at any time.
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1.7 Hod do I apply for a position with National Bank Financial Group?
Go to www.bnc.ca/careers to view all the positions available with National Bank Financial Group. Click on "Find out about our current job opportunities".
You can also create a profile (click on the "Access my profile" link on the righ-hand side of the screen) and complete the questionnaire to specify your areas of interest and expertise. Creating a profile will also allow you to receive e-mail job offers for all positions in the areas you have selected.
By completing a personal profile in the candidate database, you need only supply your personnal information each time you apply for different positions, which simplifies the application process. The information you provided for your general profile will be generated automatically when you apply for a position via the National Bank Financial Group website.
Note that changes made to your general profile will be reflected in applications for positions you submit in future only, not in previous applications.
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1.8 If the application deadline for a position has passed, can I apply anyway?
We do not accept applications for a position after it is removed from the list of jobs available. However, we encourage you to create an online profile so the information you provide is available in the National Bank Financial Group candidate database and can be consulted for future job opportunities.
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1.9 How an I remove my applicant profile from the system?
To deactivate your account, log in to your profile go to "My Account Options" and click on "Deactivate" next to My Account. Please note that by deactivating your account, the system automatically withdraws all your active job submissions.
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1.10 The system says that my text is too long and cannot be saved. What should I do?
Spaces at the start and end of the text are counted as characters as are spaces between characters and words. If you receive such a message, shorten your text so it is accepted by the system.
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1.11 I forgot my password or want to change it. What should I do?
To change your password, log on at www.nbc.ca/careers, enter your e-mail address where indicated and click on "Forgot your password?".
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1.12 Can I submit my résumé by fax?
We only accept applications submitted online via www.nbc.ca/careers. Applying online is a highly efficient way to submit your résumé and personal information to the appropriate parties at National Bank Financial Group. This simple process also allows you to update your profile at any time so that the information you provided is as accurate as possible. Also, when you apply online, we ask you to answer questions related to all positions displayed and these questions can only be answered online.
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1.13 Can two people use the same e-mail address to apply for positions?
E-mail addresses are used to identify individual applicants, meaning that two people cannot use the same e-mail address to apply for jobs via the National Bank Financial Group website. We suggest that one of the two individuals obtain a new e-mail address.
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1.14 Tips and advice to help you view the various steps and options offered to you when creating your profile or applying to a job?
Tips to visit our career section. 
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1.15 I received a request for additional information. Why?
This message means that you meet some of the requirements for the position for which you applied, however certain information was not available in your personal profile when you applied. National Bank Financial Group would like to obtain more information to assess your application : you are asked to provide the requested information. If you have already updated your file, you can disregard this request.
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1.16 I can't access my profile and my accound is locked. What should I do?
This usually occurs when you unsuccessfully try to log on three times in a row. Your account will unlock automatically. Try again later.
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2 - Working at the Bank
2.1 Can I expect to be relocated frequently if I am hired by the National Bank?
As a rule, the Bank promotes regional recruiting for junior and middle management positions. For senior management positions, however, it recruits nationally. In most cases, employees can remain in their positions without relocating. However, where career prospects are concerned, mobility is an asset.
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2.2 Does the National Bank respect and comply with the Employment Equity Act?
The Canadian banking industry is in the midst of rapid change. Regulations, customer preferences, technology, mounting competition and global trends are all factors influencing the banks’ activities and how they do business.
The National Bank is no exception to this. These factors are transforming the financial services market at an unprecedented rate and have important repercussions on financial institutions, whatever their size and wherever they are located.
In this context, the National Bank is aware that managing diversity and employment equity are critical to its success. With the revision of the Bank Act, the federal regulation of financial services will probably undergo its most dramatic transformation in Canadian history.
The National Bank will therefore require a more diversified workforce in order to meet the new social, demographic and economic reality.
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2.3 Will I be able to develop professionally within the Bank?
Yes. There are more than 180 functions spread over several management levels (clerical, management, middle management, senior management), and more than 3,000 employees change position every year. There are nine job families: support, sales and service, credit, data processing systems, legal affairs, finance and control, marketing, product management and communications and human resources. Employees can change job families. There are generalist and specialist positions, as well as different positions with varying levels of responsibility. Mobility is an asset for obtaining a new position because the Bank has branches across Canada. Finally, the Bank offers competent and high-performing employees numerous career advancement tools and opportunities.
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2.4 Does the Bank support continuing education?
Yes. The Bank encourages its employees to pursue their training and professional development. Employees can move up within the Bank or continue to develop in their existing position.
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2.5 You have questions that you can not find in our Frequently asked Questions list?
Do not hesitate to send us these questions by e-mail and we will answer you as soon as possible.
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