Who would you like to contact?
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TelNat - National Bank customer service
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Personal services
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Business services
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 Schedule
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6 a.m. to midnight
7 days a week
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7 a.m. to 7 p.m.
Monday to friday
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| Internet |
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E-mail |
E-mail |
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Telephone
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Montreal region
514 394-5555
Toll-free number
1 888 4 TelNat
(1 888 483-5628)
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Montreal region
514 394-6611
Toll-free number
1 877 394-6611
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| ATS |
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514 394-6742 |
514 394-6742 |
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1 866 494-6742 |
1 866 494-6742 |
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National Bank Direct Brokerage Investor services
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Internet Banking Solutions
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Personal Internet Banking Solutions
Internet Banking Solutions for Business
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To talk to one of our customer service representatives or to report a card that has been lost, stolen or retained by a banking machine, please call us.
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National Bank Securities Advisory Service
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| E-mail |
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| Phone |
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Montreal region
514 871-2082
Toll-free number
1 888 270-3941
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Monday to Friday
8:00 a.m. - 8:00 p.m.
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| Address |
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500 Place d'Armes, 12th floor
Montreal, Quebec
H2Y 2W3
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Investment solutions
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| Phone |
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Montreal
514 871-7240
Quebec
418 652-9711
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Monday to Friday
8:30 a.m. - 5:00 p.m.
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Montreal
1 800 463-6643
Quebec
1 800 951-9711
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| Addresses |
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1100 University, 10th floor
Montreal, Quebec
H3B 2G7
2600 Laurier
Tour de la Cite
Niveau B2, Suite 260
CP 10,325
Quebec, Quebec
G1V 4V7
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Toll-free number
1 877 871-1859
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Monday to Friday
9:00 a.m. - 5:00 p.m.
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| Addresses |
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1155, Metcalfe St, 5th floor
Montreal, Quebec
H3B 4S9
2600, Laurier blvd, suite 260
Quebec, Quebec
G1V 4T3
3075 Portland blvd,
Sherbrooke, Quebec
J1L 2Y7
130, King St West, suite 3200
Toronto, Ontario
M5X 1J9
Private Banking
600, de La Gauchetière W.
27th floor
Montreal, Quebec
H4B 4L2
Telephone:
Montreal: 1 877 375-1859
Quebec: 1 877 657-1859
Toronto: 1 877 864-1859
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Private Wealth 1859. |
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Moving? Don't forget to give us your new address and we'll make the necessary changes to your file.
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From time to time, the Bank contacts its clients to tell them about special offers, conduct satisfaction surveys, carry out renewals, etc.
If you no longer wish to be solicited by the Bank, please contact TelNat or visit your branch to speak with a representative.
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You can write to Mr. Louis Vachon, National Bank's President and Chief Executive Officer, by email.
All e-mails received will be processed promptly.
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Designated offices (support orders and support provisions)
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In compliance with the Support Orders and Support Provisions (banks and Authorized Foreign Banks) Regulations and Support Orders and Support Provisions (Trust and Loan Companies) regulations, the following offices have been designated by National Bank of Canada for the service of enforcement notices in the below noted provinces.
Alberta, Northwest Territories, Nunavut, Yukon
Calgary Branch
301 – 8th Avenue South West
Calgary, Alberta T2P 1E4 |
British Colombia
Vancouver Branch
555 Burrard Street
Vancouver, British Colombia V7X 1M7 |
Manitoba
Winnipeg Main Branch
179 Provencher Blvd.
Winnipeg, Manitoba R2H 0G4 |
New Brunswick, Newfoundland, Nova Scotia
Moncton Branch
735 Main Street, Suite 101
Moncton, New Brunswick E1C 1E5 |
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Ontario
Assistance Center
310 Front Street West, 7th floor
Toronto, Ontario M5V 3B5
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Prince Edward Island
Charlottetown Branch
NBC Tower
132Kent Street
Charlottetown, PEI C1A 7L1 |
Québec
Assistance Center
3 Place Laval, Suite 60
Laval, Quebec H7N 1A2 |
Saskatchewan
Saskatoon Branch
116 2nd Avenue South
Saskatoon, Saskatchewan S7K 1K5 |
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NATCAN Trust Company designates the following office for all provinces :
Assistance Center
3 Place Laval, Suite 60
Laval, Quebec H7N 1A2 |
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Notice to members (Quebec only) |
Class Action Concerning the National Bank of Canada Lines of Credit
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